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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature modernizes the tradition of giving a neighbor a key to your home. It eliminates the need for physical keys or access codes and lets you manage who has access to your Detroit home and for what timeframe. Learn more about how it works with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You likely have neighbors you trust to water your plants, retrieve your mail, or walk your dog when you leave home. Typically, you would just give them a key to your home. You now have a better option. Thanks to ADT's Trusted Neighbor Feature, you won’t have to be concerned about lost keys or doors left unsecure. 

What you’ll need is an ADT home security system, a Google Nest video doorbell, a compatible smart lock, and the ADT+ app that brings it all together. Here’s how to set it up: 

  1. You grant access to a trusted person, like a family member or neighbor, via the ADT+ app.
  2. Following that, you set permissions. You can provide neighbors with timed access, permitting them to enter and exit during a designated timeframe, or event-based entry. To illustrate, if a package is delivered, the system can unfasten the door to let your neighbor take it in once it validates them.
  3. When you’ve configured access, your Google Nest Doorbell camera with familiar face capability recognizes your neighbor when they proceed toward the door.
  4. Your ADT home security will deactivate the alarm and unlock the door when the individual is confirmed as an authorized user.
  5. You get real-time notifications as your friend, neighbor, or family member enters and departs. The app also offers a detailed log. 
  6. After the trusted neighbor leaves, your smart door lock automatically secures to shield your home.

You may grant access for any person you wish, such as a dog walker, a maintenance worker, or a companion who comes over when you’re out. This service is also useful during emergencies, particularly when you’re off site. To illustrate, if a water sensor goes off, your system can grant event-driven access so someone can switch off the water supply. The handy app makes programming permissions straightforward. 

Make Your Detroit Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a terrific example of how ADT makes your Detroit home more secure and connected while simplifying your daily life. This feature isn’t merely for neighbors and guests, as you’ll enjoy the face recognition and auto-unlock operability when you’re wrangling children or carrying in bags of groceries. After you're inside, the door secures behind you automatically.

Customize Your ADT Home Security System In Detroit With The Latest Tools

Benefit from tools like ADT Trusted Neighbor and Google Nest cameras with a full-featured home security system in Detroit from Secure24 Alarm Systems. An authorized ADT dealer, we’re pleased to provide the latest technology from the leader in home security. Call (313) 306-4352 today to get started. Our skilled team can answer any questions about the ADT+ app, Google Nest cameras, and how to get everything working together.